Privacy Policy
This is the Privacy Policy page where we outline how we collect, use, and protect your personal data.
Last Updated: March 15, 2025
This Privacy Policy describes how Charm Trendify (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from charmtrendify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to:
Communicate with you
Provide or improve the Services
Comply with any applicable legal obligations
Enforce any applicable terms of service
Protect or defend the Services, our rights, and the rights of our users or others
What Personal Information We Collect
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Contact details: Name, address, phone number, and email.
Order information: Name, billing address, shipping address, payment confirmation, email, and phone number.
Account information: Username, password, security questions, and other account security details.
Customer support information: Information you include in communications with us, such as messages sent through the Services.
Some features of the Services may require you to provide certain information. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies and similar technologies. Usage Data may include:
Device and browser information
Network connection details
IP address
Site interaction data
Information We Obtain from Third Parties
We may obtain information about you from third parties, including:
Vendors and service providers who collect information on our behalf (such as payment processors).
Shipping partners to process and deliver your orders.
Advertising partners to improve our marketing strategies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
Providing Products and Services: To process payments, fulfill orders, manage your account, and provide related customer support.
Marketing and Advertising: To send promotional communications and display relevant advertisements.
Security and Fraud Prevention: To detect and prevent fraudulent or malicious activities.
Customer Communication & Service Improvement: To respond to inquiries and enhance the user experience.
Cookies
Like many websites, we use cookies to improve our Services. You can control your cookie preferences through your browser settings, but disabling cookies may impact your experience.
How We Disclose Personal Information
We may share your personal information with:
Service providers: IT management, payment processors, data analytics, customer support, and shipping providers.
Business and marketing partners: For advertising and promotional purposes.
Legal and compliance purposes: To comply with applicable laws and regulations.
We do not sell or share sensitive personal information without your consent.
User-Generated Content
Any content you post publicly on the Services (e.g., product reviews) will be visible to others. We do not control third-party access to such information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy policies or security practices.
Children's Data
Our Services are not intended for children, and we do not knowingly collect their personal information. If a child has provided us with personal information, please contact us to request its deletion.
Security and Retention of Your Information
We implement reasonable security measures to protect your data. However, no system is completely secure. We retain personal information as necessary to fulfill our services, comply with legal requirements, and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request deletion or correction of your data
Restrict processing of your information
Withdraw consent for data usage
Opt-out of promotional communications
You may exercise your rights by contacting us using the details below.
Complaints
If you have concerns about how we handle your data, contact us first. If unresolved, you may lodge a complaint with a data protection authority in your jurisdiction.
International Users
Your data may be stored and processed outside your country. If we transfer personal information outside Europe, we rely on recognized transfer mechanisms such as Standard Contractual Clauses.
Contact Us
For questions or concerns about this Privacy Policy, contact us at:
Email: charmtrendify@gmail.com
Address: 21C Street & Salah Al Din Street, Hello Warehouse 2 PakZone, Dubai, Al Khabaisi, Dubai, UAE
Support Phone Number: 050 484 7696